Returns & Exchanges

At Sustainability Purity Potency, we are committed to mindful consumption and want you to love your ethically sourced fashion. If you are not completely satisfied, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original eco-friendly packaging to ensure they are protected and to minimize environmental waste.

• 3.
  Attach the Label

  Download and print the carbon-neutral shipping label provided through our portal and securely affix it to your parcel.

• 4.
  Receive Your Refund

  Once our team inspects the returned items for quality, we will issue a refund to your original payment method within 7-10 business days.